Privacy Policy

PRIVACY POLICY

Stillman Insurance Brokers Ltd respects your privacy. This Privacy Policy Statement
describes the ways we collect information from and about you, and what we do with the
information, so that you may decide whether or not to provide information to us. By
accessing our website, or purchasing our products or services you agree to this Privacy
Statement in addition to any other agreements we might have with you. This Privacy
Statement does not govern the practices of entities that our Company does not own or
control, or entities that do not own or control our company or people that our Company does
not employ or manage. This Privacy Policy Statement includes the Company’s Privacy
Policy Statement.

Privacy Policy Statement
1. Our Collection of your Personal Information
The information we collect may include your personal information, such as your name,
contact information, product and service selections and details of your medical history. We
collect personal information from you at different points, including but not limited to the
following:
when we correspond with you as a customer or prospective customer;

  • when we meet to discuss your insurance requirements;
  • when you visit our website;
  • when you take out an insurance policy via us; and
  • when you contact us for help

2. Our Use of your Personal Information
Our Company may use information that we collect about you to:

    • deliver the products and services that you have requested;
    • manage your customer relationship and provide you with customer support;
    • perform research and analysis about your use of, or interest in, our products or
      services;
    • communicate with you by e-mail, postal mail, telephone and/or mobile devices about
      products or services that you may hold with us, may be of interest to you either from
      us, or other third parties;
    • verify your eligibility to credit facilities;
    • transfer personal information to third parties for any legally permissible purpose in
      our sole discretion.
    • enforce our terms and conditions.

We do not sell personal information to third parties.

3. Our Disclosure of your Personal Information to Third Parties
We may share your personal information with third parties only in the ways that are
described in this Privacy Statement:

  • we may provide your information to our partner insurers and service providers who
    perform functions on your/our behalf;
  • we may provide your information to our service providers who perform functions on
    our behalf.
  • as required by law enforcement, government officials, or other third parties pursuant
    to a court order, or other legal process or requirement applicable to our Company; or
    when we believe, in our sole discretion, that the disclosure of personal information is
    necessary to prevent physical harm or financial loss, to report suspected illegal
    activity or to investigate violations of our agreements or Company policies.
    Please note that these third parties may be in other countries where the laws on processing
    personal information may be less stringent than in your country.

4. Our Retention of your Personal Information
We will retain any personal information only for as long as is necessary to fulfill the business
purpose it was collected. We will also retain and use your personal information for as long as
necessary to comply with our legal obligations, resolve disputes, and enforce our
agreements.

5. International Transfers of your Personal Information
Information collected from you may, on occasion be stored and processed outside the UK in
any other country in which our Company or agents maintain facilities, and by accessing our
sites and using our services, you consent to any such transfer of information outside of your
country.

6. Your Access to and Updating of your Personal Information
Reasonable access to your personal information may be provided at no cost upon request
made to our Company at the contact information provided below. If access cannot be
provided within that time frame, our Company will provide the requesting party a date when
the information will be provided. If for some reason access is denied, we will provide an
explanation as to why access has been denied.

7. Changes to our Privacy Statement
This Privacy Notice is subject to change. It was last updated on 23 rd May 2018. If we make
changes to this Privacy Notice, we will update the date it was last changed.

8. Contacting Us
If you have any questions about this Privacy Statement, our practices or have any concerns
please contact our Privacy Officer on 0118 327 7234, or info@stillmanib.co.uk.